Client Testimonials

  • "In 2019 I went to Cleveland Clinic for thoracic surgery. Not knowing what to expect, I contacted Dr. Monica for help navigating the healthcare system, the surgery itself, how to find an advocate, and post surgical care. Learning about the surgery and what follows eased my anxiety. With her expertise as a physician she helped me find the right doctor, the questions to ask the doctor, the staff and the insurance company."


    J.Z. - Warren, MI

  • “Dr Finocchiaro helped me navigate the complex world of adaptive equipment making my post surgical period safer and easing the long road of recovery. Thank you!"


    S.C. - Nashua, NH

  • "I was helpless with a broken femur. Spent five months in rehab and assisted living. Monica orchestrated the whole process getting me home. Without her help and expertise orchestrating my return home I don’t know if I would have made it, Eternally grateful to her."


    E.J. - Commerce, MI

  • "As a elderly woman I have been dealing with doctor appointments and many different health care facilities that I needed to visit due to my ongoing health issues. In my endeavor to find my way through the healthcare system on my own it was not working for me; I became very overwhelmed resulting in high anxiety. It was during this time I became a client of Dr. Monica's. I was able to get the necessary help for making appointments and other healthcare needs. Dr. Monica's knowledge of the health care system is impeccable along with her kind demeanor and most of all the patience she displayed sharing health information to a senior adult such as me which was greatly appreciated. Dr. Monica is a Godsend for anyone who finds themself overwhelmed with healthcare appointments while trying to navigate it all on their own. Her Healthcare Navigation business will guide anyone with patience and compassion while alleviating unwanted anxiety as it did for me. Thank you, Dr. Monica."


    T.S. - Rochester Hills, MI

  • "Dr. Monica provided me with absolutely critical knowledge at the perfect time that completely changed my ability to leverage necessary health care that was critical. I see her as a medical superhero flying in at just the right moment to save the day!"


    J.B. - Chicago, IL

  • "Monica is an incredible person and care professional. When my Mom’s elderly cousin had great persistent pain in her back due to fractures that no doctor seemed able or willing to diagnose, Monica coached us through every stage of the process of getting appropriate care, diagnosis and rehab as well as arranging the subsequent overdue transition to homecare and regular physical therapy. She was able to deal effectively with the patient and our whole family by phone and email and is always there when needed to follow up and help."

    D.L. - New York, NY

  • "I have been working with Dr. Finocchiaro since June of 2025, when my 81 year old father was hospitalized for an exacerbation of congestive heart failure. He ended up being hospitalized for a prolonged time with a complication that required an emergency surgery, followed by a subsequent stay in rehab and another hospitalization. Throughout a very challenging few months, Dr. Finocchiaro helped us understand my father’s condition, coached me on how best to advocate with hospital staff for pain management, sometimes jumping on the phone late at night with me during an especially difficult night, as well as ultimately helping us transition my dad to hospice care in his assisted living facility. All along the way, she was incredibly compassionate and caring, encouraging me and my mother to take care of ourselves while supporting my dad and always offering clear, thoughtful and actionable advice and bringing her warmth and sense of humor to the conversation. She brings a unique combination of extensive clinical experience, empathy and pragmatism. Dr, Finnocchiaro has been an invaluable partner to our family."

    J.S. - Chevy Chase, NJ

  • "Monica was an invaluable resource after my father had a stroke. She didn't attempt to substitute her own medical judgment for that of my father's doctors. Instead, she guided us in what medical professionals to seek out, what services to ask for, and what questions to ask. Monica helped with a very stressful situation and made it more manageable. We will forever be grateful for her service. "

    A.S. - Overland Park, KS

  • "Dr. Monica was such a help to me and my family as we went through some unexpected acute medical challenges. Her advice on surgery options, rehab, and especially on what to expect, what questions to ask, and what accommodations and assistance to ask for all made some very difficult situations far more manageable and got my loved ones to a much better place in their recovery. Her warmth, kindness, and expertise are exactly what we needed."

    D.D. and C.F.D. - Greensboro, NC

  • "Words cannot express how helpful Monica was after my 90 year old mother had two major medical issues, back to back. Monica was always available to me when I needed her input - regardless of time zone, as part of my mother's medical journey occurred outside of the United States. As a medical professional myself, I can attest to the fact that Monica's deep understanding of both the rehabilitation process and insurance were invaluable - she helped me advocate for the care my mother needed, and perhaps more importantly, reduced my stress by anticipating issues that are common in the rehabilitation process - obtaining insurance authorization, getting the most out of an acute rehabilitation stay, anticipating discharge, and transitioning to home health/outpatient therapies smoothly and without interruption. Most of all, she does all of her work with a big heart for her clients. "

    K.L. - San Francisco, CA

  • "As anyone who’s been through it with a loved one can attest, the shift from acute hospitalization to long-term rehab can be abrupt, confusing, and overwhelming. I would have been lost without Monica’s help understanding the differences between rehab facilities near us, clarifying the roles of hospital and medical staff, and navigating complex insurance appeals and review processes. We simply would not have been able to get my sister-in-law the care she deserved without Monica’s help. Such a gift to have worked with her."

    KB, Chicago, Illinois